Customer service

Got a question or need help? We're here for you. Choose a topic below or contact us directly.

Direct contact

Response time: 2 min

support@ravesafe.de

Response time: 24 hours

Mon-Fri: 9:30 AM – 6:00 PM (closed on national holidays)

Note: Always include your order number or have it at hand!

Track your order, or create a return label. Find an answer to your question in our WTFAQ.

Get in touch via one of the options below.

Ordered before 17:00 CET = shipped the same day. Delivery within Germany usually takes 2–4 working days after dispatch.

Free shipping across the EU on orders from €27.50.

Not satisfied? Return free of charge within 100 days.

We stand behind the quality of our products.